FAQ - Epicus-TS Not Showing Temperature

Q: "My Epicus-TS Scanner is not displaying the temperature when scanned?"

A: If your Epicus-TS is not displaying the temperature when someone is scanned, you may need to update the configuration. To do this, visit the article Configuration: Temperature Threshold 

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• Configuration: Temperature Threshold

  Configuration: Temperature Threshold You have the ability to modify certain parameters relating to the temperature detection function of your Epicus-TS Device. This configuration will require some modification to your requirements. Please follow the ...

• Firmware: Latest Epicus-TS Firmware Download March 2021

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• How To Install Configuration File on Epicus-TS

  Installing Configuration File On Epicus-TS Configuration files are used to set basic settings on an Epicus-TS Device without the need for special software. Some of the most common uses for this are to enable / disable mask detection, Modify ...

• Configuration: Enable Mask Detection

  Please download the attached setting.xml file and follow the instructions to "Install Configuration File on Epicus-TS".

• Configuration: Disable Mask Detection

  Please download the attached setting.xml file and follow the instructions to "Install Configuration File on Epicus-TS".